German Customer Service Agents for Netflix in fantastic Lisbon!

Lingocruit is recruiting German speaking customer service representative for a global firm in Lisbon, Portugal. You’ll be working with social interactions through Email, Live Chat and phone for one of the firms major clients, Netflix.

Netflix is an American company offering streaming services of movie and TV content through the internet. You’ll participate in ensuring high quality customer service for the firms 50 million subscribers in over 40 countries. Netflix’s customers watch one billion hours of TV series, movies and original productions per month and we’re looking for dynamic, driven communicators to work with the company’s German contacts.

 

Your Job:

  • Assist clients with their personal accounts, internet surfing and billing
  • Ensure Netflix’s excellent quality calls and satisfaction
  • Actively listen to the client, show empathy and patience
  • Guarantee the quality of the message being transmitted and show good knowledge of the product and services

 

The ideal candidate:

  • Native or near native proficiency in the German Language (C2)
  • Good knowledge of the English Language (B2)
  • Interest in movies and TV series
  • Great communicator with excellent interpersonal skills
  • Good computer skills
  • Enthusiastic team player

 

The employer offers:

  • Excellent work opportunity in a leading multinational company
  • International career in a multicultural environment
  • Modern, vibrant and international work environment in beautiful Lisbon
  • Initial flight expenses refund, 3 weeks paid accommodation
  • Ability to rent a room in a company apartment for up to 14 months
  • Attractive salary
  • Great career development within the company
  • Annually complementary return flight to your home country (within Europe)
  • Free Portuguese language courses, sport activities and organized events

 

The salary is €1,350/month, please note the considerably lower cost of living in Portugal. The national average for a Portuguese salary is €800/month and rental/living/leisure costs are scaled to this.

Does this sound interesting? Interviews are carried out on a continuous basis, upload your CV in English today through the link below!

Responsible recruiter

Jan Stein

jan@lingocruit.com

The process

After reviewing your application and coming to a positive conclusion. We will send you some suggested times for a first Skype or phone interview. During the first talk we will give you all the information about the job and our client, ask you a few questions and if we both like what we hear we will present you to our client who will take over from there. We will be here for you during the whole process to provide you with information or answer any questions you might have!

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