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Leading IT Security company now hiring German speaking customer support in Sofia!

The perfect opportunity for you who are interested in IT and technical problem-solving. Here you will work in an international IT company and can develop your knowledge in IT security and service!

On behalf of our client, Lingocruit is currently recruiting German-speaking customer support agents to a leading IT security company. As a customer support agent, you're dealing with customers queries regarding anti-virus protection services and other IT services that our client offer.

We are looking for you who are a native German speaker with an interest in technology and IT problems. The candidate we are searching for is a problem solver with good analytical ability that enjoy communicating with people and is very service-oriented.

At your workplace you'd be surrounded by lovely colleagues in sunny offices in Sofia, Bulgaria.

Are you the one we're looking for? 

About the Role

  • Communicate with customers in a friendly and professional way
  • Solving  and processing customer queries as well as inform and guide customers from different services to insure their users


  • German native speaker
  • Can communicate well in English
  • Technical and analytical ability
  • Problem solver
  • Digital native


You are offered

  • Introduction on site
  • Relocation support for those relocating to Sofia from another country.
  • Career and development opportunities
  • Attractive salary model with bonus structure
  • Life and health insurance
  • Normal working hours - no weekends
  • International and modern workplace
  • Social activities organized by the company

Does this sound interesting? Submit your application in English as soon as possible! We are conducting interviews on an ongoing basis throughout the application period.

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Or, know someone who would be a perfect fit? Let them know!

Sofia - Bulgaria

1000 Sofia Directions

What is it like to work abroad?

Moving to another country can be a big step. You'll not only start a new job, but also join a new geographic and cultural environment. Here are some points to consider:

  • Relocation

    To start a job in a new country you obviously have to physically get there and find a place to stay. Many of our clients therefore provide some sort of assistance with this to make it a smooth experience for you.

  • Work

    At work you'll mainly interact with clients in your native language, while English is the way to communicate with your colleagues. Most of our clients have a training program that'll get you up to speed with the company and your role when you start.

  • Culture

    Whenever you relocate into a new culture, you'll of course notice differences to home. This can be seen in the language spoken in the streets, food in restaurants, bars, sports and much more. But most importantly by the people you meet. Embrace the experience!

International Experience

One thing all our clients have in common? You'll be working in a fast-paced, modern and multicultural office environment. Your colleagues will be from all over the world and English will be the default language to communicate with at work. You'll greatly advance your English skills while working abroad!


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