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Dutch Speaking Customer Service Agents for bol.com in beautiful Porto

Do you wish to discover more of Portugal? Join the bol.com customer service team and explore one of Europe's cultural capitals, Porto!

Bol.com is one of the largest e-commerce websites in the Netherlands and the market leader within its field. Your role would be to provide customers of bol.com with a friendly and professional customer service experience. Are you a good communicator and would like to apply these skills on a job in the service sector? Then this is a job for you!  


Daily activities

  • Assisting in questions regarding orders, payments and returns
  • Listening to customers needs and wants and providing them with answers and solutions
  • Main contact with external sellers
  • Providing information about products
  • Communicating with other departments

The ideal candidate

  • Native Dutch speaker
  • Good English language skills
  • Service oriented
  • Structured and meticulous
  • Talented in communication and service

The employer offers

  • Modern, multicultural and central workplace
  • Career- and development opportunities
  • Company activities such as sports activities, cooking lessons among other


Other benefits:

  • Salary is €1300/month
  • Airport pickup and flight reimbursement
  • Accommodation in company shared apartment


About Porto 

Porto is the second largest city in Portugal and is located in the northern part of the country close to the river that aims out in the Atlantic. A beautiful city that has been selected to be one of Europes largest cultural capitals.  The city has a vibrant nightlife,  loads of cultural activities and festivals. Compared to Lisbon, Porto is a little quieter and has more green areas - perfect for hiking or cycling tours.  

Send your application in English today, by clicking the button below. We recruit continuously throughout the application period.

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Or, know someone who would be a perfect fit? Let them know!

Porto - Portugal

4050-327 Porto Directions

What is it like to work abroad?

Moving to another country can be a big step. You'll not only start a new job, but also join a new geographic and cultural environment. Here are some points to consider:

  • Relocation

    To start a job in a new country you obviously have to physically get there and find a place to stay. Many of our clients therefore provide some sort of assistance with this to make it a smooth experience for you.

  • Work

    At work you'll mainly interact with clients in your native language, while English is the way to communicate with your colleagues. Most of our clients have a training program that'll get you up to speed with the company and your role when you start.

  • Culture

    Whenever you relocate into a new culture, you'll of course notice differences to home. This can be seen in the language spoken in the streets, food in restaurants, bars, sports and much more. But most importantly by the people you meet. Embrace the experience!

International Experience

One thing all our clients have in common? You'll be working in a fast-paced, modern and multicultural office environment. Your colleagues will be from all over the world and English will be the default language to communicate with at work. You'll greatly advance your English skills while working abroad!


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