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Dutch Speaking Customer Care Service for Zalando in Lisbon, Portugal

Are you fashion oriented and have excellent service- and communication skills? Then this is a job for you!

Are you fashion oriented and have excellent service- and communication skills? Be part of Zalandos' Customer care service team! Your role would be to provide excellent customer service for one of Europe’s largest online-only retail companies within the fashion industry. 

 

Daily activities

  • Provide information regarding orders, payments, shipping and delivery
  • Listening to customers needs and wants and providing them with answers and solutions
  • Main contact with external sellers
  • Providing information about products
  • Communicating with other departments

 

The ideal candidate

  • Speaks and writes fluently in Dutch
  • English skills (B1 Level)
  • Pro-active doer
  • Positive and service oriented
  • Structured and meticulous
  • Talented in communication and service

 

The employer offers

  • Excellent work opportunity in a leading, modern, multinational company
  • Stable conditions and long-term development opportunities;
  • Private health insurance after 6 months of employment;
  • Free Portuguese language courses, sport activities and organized events.

 

Other benefits

  • Salary is €1300/month
  • Airport pickup and flight reimbursement
  • Accommodation in company shared apartment


Does this sound like a great opportunity for you? Send your application in English today, by clicking the button below. We recruit continuously throughout the application period.

 

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Or, know someone who would be a perfect fit? Let them know!

Lisbon - Portugal


1150-234 Lisbon Directions

What is it like to work abroad?

Moving to another country can be a big step. You'll not only start a new job, but also join a new geographic and cultural environment. Here are some points to consider:

  • Relocation

    To start a job in a new country you obviously have to physically get there and find a place to stay. Many of our clients therefore provide some sort of assistance with this to make it a smooth experience for you.

  • Work

    At work you'll mainly interact with clients in your native language, while English is the way to communicate with your colleagues. Most of our clients have a training program that'll get you up to speed with the company and your role when you start.

  • Culture

    Whenever you relocate into a new culture, you'll of course notice differences to home. This can be seen in the language spoken in the streets, food in restaurants, bars, sports and much more. But most importantly by the people you meet. Embrace the experience!

International Experience

One thing all our clients have in common? You'll be working in a fast-paced, modern and multicultural office environment. Your colleagues will be from all over the world and English will be the default language to communicate with at work. You'll greatly advance your English skills while working abroad!

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