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German Customer Service Agents for Netflix in fantastic Lisbon!

Do you love Netflix and providing good service? Then this job is for you!

Lingocruit is recruiting German speaking customer service representative for a global firm in Lisbon, Portugal. You’ll be working with social interactions through Email, Live Chat and phone for one of the firms major clients, Netflix.

Netflix is an American company offering streaming services of movie and TV content through the internet. You’ll participate in ensuring high quality customer service for the firms 50 million subscribers in over 40 countries. Netflix’s customers watch one billion hours of TV series, movies and original productions per month and we’re looking for dynamic, driven communicators to work with the company’s German contacts.


Your Job:

  • Assist clients with their personal accounts, internet surfing and billing
  • Ensure Netflix’s excellent quality calls and satisfaction
  • Actively listen to the client, show empathy and patience
  • Guarantee the quality of the message being transmitted and show good knowledge of the product and services


The ideal candidate:

  • Native or near native proficiency in the German Language (C2)
  • Good knowledge of the English Language (B2)
  • Interest in movies and TV series
  • Great communicator with excellent interpersonal skills
  • Good computer skills
  • Enthusiastic team player


The employer offers:

  • Excellent work opportunity in a leading multinational company
  • International career in a multicultural environment
  • Modern, vibrant and international work environment in beautiful Lisbon
  • Initial flight expenses refund, 3 weeks paid accommodation
  • Ability to rent a room in a company apartment for up to 14 months
  • Attractive salary
  • Great career development within the company
  • Annually complementary return flight to your home country (within Europe)
  • Free Portuguese language courses, sport activities and organized events


The salary is €1,350/month, please note the considerably lower cost of living in Portugal. The national average for a Portuguese salary is €800/month and rental/living/leisure costs are scaled to this.

Does this sound interesting? Interviews are carried out on a continuous basis, upload your CV in English today through the link below!

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Or, know someone who would be a perfect fit? Let them know!

What is it like to work abroad?

Moving to another country can be a big step. You'll not only start a new job, but also join a new geographic and cultural environment. Here are some points to consider:

  • Relocation

    To start a job in a new country you obviously have to physically get there and find a place to stay. Many of our clients therefore provide some sort of assistance with this to make it a smooth experience for you.

  • Work

    At work you'll mainly interact with clients in your native language, while English is the way to communicate with your colleagues. Most of our clients have a training program that'll get you up to speed with the company and your role when you start.

  • Culture

    Whenever you relocate into a new culture, you'll of course notice differences to home. This can be seen in the language spoken in the streets, food in restaurants, bars, sports and much more. But most importantly by the people you meet. Embrace the experience!

International Experience

One thing all our clients have in common? You'll be working in a fast-paced, modern and multicultural office environment. Your colleagues will be from all over the world and English will be the default language to communicate with at work. You'll greatly advance your English skills while working abroad!

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